Fedex Research Paper Example | Topics and Well Written Essays - 750 words

Fedex - Research Paper ExampleNew Customer Center offers first-time visitors to set an account and lay down a FedEx welcome kit (FedEx.com). However, this official web-site of the company does not provide a visitor with an fortune to learn about bodied history and culture. This shows that the organizations major goal is to re each(prenominal)y prepare new clients and provide current ones with an easy-to-use and quick online ordering service.Another aspect of the mission statement consists in striving to develop mutually rewarding relationships with its employees, partners and suppliers (Missionstatements.com). This aim is also reflected in the philosophy of the company, which they call PSP. PSP stands for People-Service-Profit. FedEx believes that if they prefer care of their employees, the employees will be providing excellent service to customers and be fully devoted to their company in return. The customers, in their turn, will be providing the company with profitability (Fed Ex-careers.com). So, the company treats people as their greatest summation that will deliver customer satisfaction, which is the key to organizations success, development and profitability.The companys founder, Frederick W. Smith, believes that corporate philosophy is one of the most important factors that have led FedEx to success. The philosophy, according to Smith, is the key to getting the trueness of employees. Profit sharing, promotions, and complaint procedures are tools FedEx uses for making their employees happy and, consequently, highly productive. The management system, Smith says, is based on constant quality improvement and tendency to absolute perfection (Frederick W. Smith Interview).Like all the decent corporate cultures, that of FedEx also has a corporate myth. It is a story about a words person who, having a wrong key to a drop box, unbolted and took that box to the office in order to deliver the